Opening Hours

Halloween Farm Hours:

• Open: 10AM - 6PM
• Last Entry: 5PM

Trick or Treat Street:

• Open: 10AM – 5.30PM
• Last Entry: 5PM

Big Bounce Land:

• Open: 10AM - 6PM
• Last entry 5PM

Age Restricted 3-14 year olds only. Adults do not need a ticket for this attraction and will not be allowed on the inflatables to supervise.

Fantasy Land:

• Open: 10AM – 5.30PM
• Last Entry: 5PM

Haunted Express

• Open: 10AM – 5.30PM
• Last Entry: 5PM

The Circus 

• Allocated time slots; arrive 10 minutes before your slot. Last showtime is 4pm entry.

Premium Attractions

For Trick or Treat Street, Big Bounce Land, Fantasy Land, Halloween Circus & Haunted Express - please note they are not included in your entry ticket.

Children aged 12 months and under enjoy free admission. 

For each attraction, every person must purchase a ticket except for Big Bounce Land which is specifically designed for ages 3-14. Adults do not need a ticket for Big Bounce Land and will not be allowed on the inflatables to supervise. Both adults and children need tickets for Trick or Treat Street.

Free Attractions

Itsy Bitsy Magical animals and entry to the Pumpkin Wonderland are included within the entry price. Please note Pick your own Pumpkins are an additional cost. 

Tickets

Farm admission starts at just £3, and children aged 12 months and under can enter for free!

Carer Tickets

TERMS & CONDITIONS

Carer Ticket Eligibility:

To apply for a Carer ticket, you must provide one of the following forms of supporting documentation:

• DLA for care and/or mobility
• Receipt of Personal Independence Payment (PIP) (Mobility Component)
• Nimbus Access Card with a +1 category requirement (visit www.accesscard.org.uk)

These documents must clearly display your full name and be dated from 2019 onwards. Once your application is processed, we will securely dispose of your documentation.

PHOTO ID Requirement:

In addition to the supporting documents, applicants for the Carer Ticket must also include a form of photo identification with their submission. (Photo ID must be for the Carer attending on the day not the person requiring care) Acceptable forms of photo ID include a passport, driving license, or a PASS marked card (see https://pass-scheme.org.uk/).

HOW TO APPLY:

Please make sure you purchase all the tickets for your visit excluding the free of charge carer ticket. After purchasing the ticket for the person requiring care, you can apply for a Carer Ticket at no additional cost by emailing all the required documentation and your booking reference to carertickets@thehalloweenfarm.co.uk. The carer ticket will then be added electronically to your original order.

Please note that only customers aged 18 and over are eligible to apply for the Carer Ticket. Carers attending through this scheme must be 18 years old or older at the start of the event.

The deadline for Carer Ticket applications is 21 days before your scheduled visit. We cannot guarantee processing for applications received after this deadline.

Please note, carer tickets requires admission with primary ticket holder and will match any attractions contained within the original order.

EVENT SITE ACCESS

Before purchasing a ticket, please take a moment to ensure that this event is suitable for your needs. Here's some essential information to consider:

• The event takes place on uneven ground.
• There is no separate entrance or queue for individuals with wheelchairs or mobility challenges.
• Temporary pathways are provided for wheelchair accessibility, including access to toilets.
• Please note that there is no designated area specifically for wheelchairs.
• Expect a high volume of attendees, making the event quite busy.
• We have first aid staff on-site to assist with any medical concerns.
• Please understand that due to the event's size, we are unable to accommodate special provisions for individuals.
• Prams and pushchairs will not be allowed within the indoor attractions (apart from Trick or Treat Street) there will  be parking areas available for prams/pushchairs.

Dress Code

Halloween Farm is primarily an outdoor event located on a farm. We strongly recommend wearing wellies or sturdy footwear along with waterproof clothing. Please check the weather forecast and dress appropriately, and feel free to come dressed in your favourite Halloween costume! While the pumpkin fields are open to the elements, please note that the Premium Attractions (excluding Fantasy Land & The Haunted Express) are situated within covered areas for your comfort.

Halloween Circus - What if I'm running a bit late? 🕒

Don't worry, we won't be able to admit latecomers, but we'll do our best to reschedule your ticket for the next available time slot. To ensure you don't miss out on any spine-tingling action, we kindly suggest arriving at least 15 minutes before your scheduled entry time. See you under the big top! 🎪🌟

Age Recommendations and Family Fun🎃👨‍👩‍👧‍👦

Halloween Farm is a fantastic experience for all ages, making it the perfect family outing! You can find specific age restrictions and recommendations for our Premium Attractions on the booking page.

For the safety and enjoyment of our younger guests, please note that anyone under the age of 16 must be accompanied by a responsible adult. We can't wait to welcome your whole family for a spooktacular time! 🌟👻👨‍👩‍👧‍👦

Indulge Your Taste Buds in a Feast of Flavors! 🍔🥤🌮

Get ready for a mouthwatering adventure at Halloween Farm! We're serving up a tantalizing array of food, drinks, and snacks to satisfy every craving. 

Plus, you can dine in style with indoor seating right in our Food Village. So, whether you're craving something savoury, sweet, or spooky, we've got you covered. It's time to treat your taste buds to a flavour-packed Halloween feast! 🌟🍴🎃

Toilet & Baby change Facilities 🚻

We've got you covered when nature calls! You'll find ample facilities conveniently situated throughout the site. 

For your convenience, toilets are located:

• Adjacent to the Food Village
• Adjacent to the Tea Room in the outbuilding

Parents, don't worry! We've also got baby changing facilities available at both of these locations. So, when it's time for a pit stop, we've got it all sorted! 🌟🚼🚻

Parking Made Easy! 🚗🅿️

Good news, there's plenty of free parking right here on-site! If you want to get closer to the Entrance, we've also got VIP parking available.

Just come in through the Normanton Lane entrance (LE67 2TD), and our friendly parking stewards will guide you to your spot. It's a breeze, ensuring a stress-free arrival and departure. We can't wait to welcome you! 🌟🚗👋

No Smoking, Please! 🚭

For the comfort and well-being of everyone on-site, we maintain a smoke-free environment. We kindly request that you refrain from smoking, including the use of e-cigarettes, during your visit. Thank you for helping us keep the air clean and fresh for all! 🌟🚭😊

Bring Your Furry Friends! 🐶

Yes, dogs are absolutely welcome at Halloween Farm! 🐕 Just remember to keep them on a lead and clean up after them. We kindly ask that they stay out of indoor areas, including the Farm Shop and Tea Room, as well as indoor Premium Attractions.

Guide dogs are the exception, of course! 🐾 Thanks for being pawsitively considerate! 😊🐾

Can I change the date of my visit?

Yes, you can amend your booking however to accommodate this we will need to charge an admin fee of £5. Any date changes must be made prior to your visit. You will require your original order reference & the new date you’d like to move your order over too. Click Here

Can I add a Premium Attraction if I didn’t order them before?

Yes! Head over to our booking page. Make sure you pick the SAME DATE as your Halloween Farm entry tickets, then select the number of tickets you require for each Premium Attraction. 

Your Pumpkin Care Guide 🎃

How Long Will My Pumpkins Last After Picking?

For uncarved pumpkins, the key is to store them in a cool, dry place. With proper care, they should last quite well. Occasionally, one might surprise you by collapsing for no apparent reason, but that's just nature being its unpredictable self. We suggest choosing your pumpkins carefully from the field, checking for any imperfections before making your selection.

Are My Pumpkins, Squashes, and Gourds Edible?

Absolutely! You can savor the deliciousness of our pumpkins and squashes. However, when it comes to ornamental gourds, while technically edible, we wouldn't recommend trying them. They might not tickle your taste buds the right way! 😄🍴🎃

What Should I Bring?

Bringing along a sturdy carrier bag or bin bag is a smart move to help you transport your freshly picked pumpkins from the field. While we do offer free-to-use wheelbarrows, please keep in mind that they might be in high demand during peak times. 

For a more environmentally friendly option, we've got our exclusive Halloween Farm Cotton Tote Bag available for just £5. It's not only handy but also an eco-conscious choice! 🌍♻️ Please note that wheelbarrows cannot be taken back to the car park. Happy pumpkin picking! 🎃🛒

Payment Options

Great news! We welcome all major debit and credit cards, as well as cash, for your convenience at various points throughout the site. So, you're all set to choose your preferred way to pay! 💳💵

Need a Refund? Here's the Scoop! 🎃🎟️

At Halloween Farm, we want you to have a spooktacular time! But, when it comes to refunds, our standard policy is that we can't offer them for ticket purchases unless, of course, the event is cancelled. This is a rule we stick to, and it's also an industry-wide practice.

So, when you're buying your tickets, just double-check to make sure you've got the right quantity for the right date. We wouldn't want any ghoulish mix-ups! 👻📅

Your Halloween adventure awaits! 🌟🎃

Grab Your Seat at Cattows Farm Tea Room! ☕🍰

To ensure you have a cozy spot to savour your treats, we've set up tables that you can reserve in advance. Booking is super easy – just hop over to cattowsfarm.co.uk and secure your spot. We can't wait to welcome you for a delightful tea time! Vegan and gluten free are both catered for within the tea room🌟🍵🍰

Question not answered?

Get in touch here.

I received an error when placing my order, the charge is now 'pending'. Where are my tickets and have I been charged?

There are a number of reasons why this might have happened. In order to make a successful order please ensure the details provided match those that the card are registered under. Please confirm that you are entering your postcode on the payment screen next to the CVC section. This box will appear once you begin entering your card number. Otherwise this order has most likely failed validation as the details which were provided do not match those registered. No payment will be taken as the validation was unsuccessful. If this transaction is still 'Pending' then your bank may have ringfenced the money as a security measure and will usually refund this transaction within 3 working days.

I purchased tickets for myself and my friends/family in a single order but the tickets are all listed under my name, will my group still get in?

Yes, so long as your group all enter together or possess the primary ticket holder's ID if entering at different times.

My friend purchased these tickets in their name. Please can I change the name on this order?

Yes, if the event organiser has allowed this you can follow the 'Change Name' process from within 'Your Tickets'. Please note that an additional transaction charge may be applicable for this.

My order was placed on a ticket supplier that isn't Eventcube, how do I access my tickets?

Eventcube has no access to third party or external ticket support facilities. Please contact the event provider directly for assistance or the platform on which tickets were purchased for support.

I ordered tickets, but I haven't received anything to my email address?

Your tickets should arrive within 30 minutes of purchase as long as email validation has been submitted correctly. If you have not received your ticket confirmation within 24 hours, you can Find Your Order.

I've booked tickets somewhere else - can you confirm that they're genuine?

Eventcube has no access to third party or external ticket support facilities. Please contact the event provider directly for assistance or the platform on which tickets were purchased for support.

How secure is my personal information?

We use DigiCert certified 256-bit Secure Socket Layering and Stripe to process your payments and to keep your details safe. We do not store your credit card details after the transaction is complete.

What payment methods do you accept?

We take payments from Visa, Mastercard, Maestro, American Express and JCB and all debit cards.

My transaction was declined/unsuccessful.

If your transaction was declined, please ensure your card and billing address details are entered correctly. If you are still encountering problems, please contact your bank.

I've lost my tickets, can they be resent?

If you have lost your ticket confirmation or not received it within 24 hours, you can Find Your Order.

I've lost access to my email address, how do I update the email address linked to my order?

Please contact your event organiser. with the event details, your name and the email address you used to buy the tickets, along with the new email address. Please note you may be asked to provide suitable identification to ensure proof of purchase.

What ticket type have I ordered?

This information will be displayed in your confirmation email. If you have lost your confirmation email, you can Find Your Order.

My friend purchased these tickets in their name. Please can I change the name on this order?

Yes, if the event organiser has allowed this, go to Manage Order, go to 'Change Name' process from within 'Your Tickets'. Please note that an additional transaction charge may be applicable for this.

I bought my ticket as a gift but I'm not attending, will the person using the ticket get in?

This is event dependent. Some of our event partners allow tickets to be used by unnamed guests and usually just require the unnamed ticketholder to provide a copy of the original ticketholder's ID upon entry to validate. Please check the event terms & conditions located at the bottom of the event store page for further details.

What is an e-ticket?

An e-ticket is an electronically delivered ticket via email. You will need to take the full e-ticket with the booking reference or barcode with you, either on your phone or as paper print out along with ID to gain entry to the event. You may also be required, if requested by the organiser to provide the credit card that was used in the transaction. We recommend printing or downloading the e-ticket in advance to avoid any issues on the door.

What are the booking fees or hidden charges?

Tickets purchased may be subject to a per ticket, non-refundable booking fee which is set by the event organiser. What you see at checkout is what you pay, there are no hidden costs apart from the ticket price and booking fee.

How many tickets can I buy for an event?

The limit for ticket purchases for a single event varies. The order limit will be shown in the dropdown when selecting your ticket quantity.

How can I apply for a carer ticket with my order?

This is event dependent, see Event Info or you can contact event organiser.

Is the event accessible?

This is event dependent, see Event Info or you can contact event organiser.